Using your account
Provide accurate contact details and use your own account. Your assigned role determines which workplace and records you can access. Keep your password private.
Requests and estimates
Describe the work, location and access requirements accurately. Requests are reviewed before bidding opens. Review the scope, price and availability before accepting an estimate, and agree on any additional work or cost changes before proceeding.
Technician approval
Technicians provide their experience, skills and service area for administrator review before bidding is enabled. Approval does not replace any license, insurance or permit required for a particular job.
Payments and memberships
Online checkout and payouts are still in testing; test transactions do not move real money. Paid memberships are not available for purchase yet. Confirm payment arrangements directly before work begins.
Changes, cancellations and concerns
Use the work-order record to document changes and discuss appointments, costs or concerns with the assigned team. Contact Diallo Villa when you need help with a cancellation, a dispute or an account issue.
Safety
This website is not an emergency dispatch service. For immediate danger, leave the area and contact emergency services or the relevant utility. The maintenance assistant does not replace an on-site professional assessment.
Questions? Contact Diallo Villa.